We only collect information that you voluntarily provide when requesting a quote or contacting us. This may include:

• Name
• Email address
• Phone number
• Details related to your quote request

We do not collect unnecessary personal information or track users beyond what is needed to operate the website.

Your information is used solely for the following purposes:

• To contact you regarding your quote request
• To provide customer support related to your inquiry
• To improve our communication processes (e.g., ensuring we follow up correctly)

We do not use your information for marketing unless you explicitly opt in.

We do not sell, share, or distribute your personal information to third parties for any commercial purpose.

We do not sell or rent your personal information.

We do not share your personal information with third parties except in the following limited circumstances:

• If required by law, regulation, or legal process
• To protect our legal rights or the safety of our users

No third-party advertising, analytics, or data-mining tools are used that would access your personal details.

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. While no online transmission is 100% secure, we strive to use best practices to safeguard your data.

We retain your information only as long as necessary to process your quote and follow up as needed. Once the purpose is fulfilled, your data is securely deleted unless further retention is legally required.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Withdraw consent to be contacted

To exercise any of these rights, please contact us at info@basingstokesmoothmoves.co.uk.

We do not use cookies or tracking technologies for advertising or data collection purposes. Basic technical cookies may be used only if required for site functionality.

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.